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박성애 ( ) - 서울대학교 간호대학
엄영란 ( ) - 서울보건전문대학 간호학과
정면숙 ( Jung Myun-Sook ) - 경상대학교 의과대학 간호학과
정순영 ( ) - 국군간호사관학교
최경숙 ( ) - 중앙대학교 의과대학 간호학과
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Abstract
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This study was conducted on employees in support teams among others in a general hospital located in Seoul to identify the relationship between nurse image and work collaboration.
Data were collected from November 1 to 15, 2017. Two hundred questionnaire copies were handed out, and 200 were returned; 180 were analyzed.
Regarding research tools, this study used the Ward Nurse Image-Korean version to assess nurse image. For work collaboration, the researcher revised and updated questions used by Skinner et al. (1992) and Kim, Bae, and Lee (2005) and those used by Luo et al. (2006), and then used them for this study.
The results of this study showed that the score of nurse image perceived by employees in support teams was 165.2 points, which was the lowest compared to those of other subjects measured by the same tool in previous studies.
Among these support teams, the facility team had the most positive nurse image while the radiology team had the most negative one, both of which were statistically significant (ß=7.565, P=0.001).
In more detailed items about nurse image, it was revealed that nurse image was positive in the items of cleanliness, assertiveness, education, competence, and caring while it was negative in the items of confrontation, passively following, inflexibility, and rudeness.
Regarding the subjects’ general characteristics and variables, age, educational level, marriage, career, whether there is a nurse in the family, and the frequency of contact with nurses during work had no correlation with nurse image and work collaboration.
The more frequently the subjects felt difficulty with nurses when collaborating for work the lower the nurse image and work collaboration. Activities outside work were not correlated to nurse image; even though they were correlated to work collaboration, they had no effect.
Work collaboration scored 34.23 points, which was more than the median, and the rehabilitation therapy team showed the highest points while the facility team showed the lowest. and not statistically significant
In work collaboration, ‘Maintaining a good relationship with nurses would help our team’ produced the highest points while ‘I often share and discuss opinions with nurses for problems in various situations’ recorded the lowest.
There was a correlation between nurse image and work collaboration, and better nurse image resulted in better work collaboration. Nurse image had a significant effect on work collaboration (ß=.396, p<0.001).
In conclusion, nurse image perceived by employees in support teams in the hospital was still negative and had an effect on work collaboration.
When nurse image was better, work collaboration was easier. Each team showed differences in nurse image and work collaboration.
This study holds significance as it has provided training data and improvements for nurse image in the future and data to develop improvements and establish systems for effective work collaboration inside and outside teams as well as in the hospital by identifying changes in support teams among other groups whose nurse image was most negative and their nurse image’s relationship with work collaboration. This study suggests research be expanded into other various teams in hospitals across the country, and replicated and conducted in the future to improve nurse image and promote work collaboration.
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KeyWords
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원문 및 링크아웃 정보
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등재저널 정보
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